MAY 2023CONSTRUCTIONTECHREVIEW.COM8Greater Detroit, 2016. A gorgeous spring morning. And a sales call on the oper-ations leaders at Barton Malow's Oak Parkyard. Our local team worked hard to support this key customer and we were pumped for the meeting. When the customers, Kevin and Ryan,greeted us they were clearly in a great mood. An auspicious start.Following introductions, we began to talk business. Together we reviewed Barton Malow's tool purchases and probed for opportunities to expand into other categories. We briefed them on upcoming new product launches and asked for support arranging demos to their key influencers. The meeting was going well, though something seemed peculiar about Kevin's and Ryan's sideways grins.As we set about to introduce Hilti's service portfolio it became increasingly clear, they were distracted; we were losing their attention. I began to worry. Were we missing the mark? Putting our agenda ahead of theirs? Or, just failing to be interesting?Unsure how to proceed I decided to ask ... `it seems y'all are preoccupied, what's up?' That's when I learned about the newest piece of company equipment. A just-off-the-delivery-trailer Tesla, Model S.We'll get back to that story in a few minutes ...Readers who work in commercial construction realize that 2021 brings some of the greatest challenges we've ever faced. COVID-19, natural disasters, and economic IN MYOPINIONCONSTRUCTION INNOVATION: INVEST EARLY AND BUILD COMPETENCE FOR YOUR FUTUREBy Jason Janning, Senior Vice President, General Manager, Hilti Group
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