Backed by nearly 50 years of industry expertise, Command Alkon is redefining its legacy with Command Cloud—a fully cloud-native platform built to power the next generation of connected, agile operations. Designed from the ground up, it unifies production, dispatch, logistics, sales operations, order management and delivery tracking and automated payment processes for producers and suppliers of ready-mix concrete, concrete products, asphalt and aggregates. The goal is to deliver a seamless experience that meets the speed, scale and expectations of modern materials businesses.

Many on-premise systems place the burden on customers to manage uptime, network issues, hardware and IT support. Smaller producers without dedicated IT staff face additional challenges.

Under CEO Martin Willoughby, the company’s Command 3.0 vision drives a full-scale transformation from legacy systems to flexible, cloud-based solutions and modernized service offerings. The transition began with ready mix and now expands into aggregates and asphalt. The strategy is not to repurpose existing processes into new technology but to reinvent how work gets done.

“We didn’t just want to lift and shift; we wanted to build something for the next generation of workforce,” says Jeff Newlin, Chief Revenue Officer at Command Alkon.

To deliver on this vision, the company focuses on multiple value streams and modernizes heavy building materials operations in the development of the Command Cloud platform.

Modern interfaces and mobile accessibility reshape daily operations and address workforce expectations. Many organizations face challenges attracting and retaining employees, as outdated software creates a frustrating and inefficient work environment that no longer matches evolving industry needs or worker expectations.

By adopting a new, mobile-friendly platform, Command Alkon offers employees the flexibility to work from any device, anywhere, at any time. The company’s easy-to-navigate and learn software is built by UX experts who work directly with customers.

Real-time dashboards and KPI tracking give teams instant visibility and better control. The unified platform approach ensures centralized data management, standardized workflows, and instant updates at every process stage.

Command Cloud API-first approach and the company’s Connected Partner Program support integrations with external providers. Customers are provided flexibility to expand capabilities and enhance systems architecture to meet their specific technology landscape using a variety of best-in-class technology providers.

Heidelberg Materials, a long-time user of Command Alkon’s solutions, embarked on a bold digital transformation by migrating from legacy systems to Command Cloud. For an industry giant with more than 150 years of global history, five decades in North America and over 300 ready-mix concrete plants across the region, the scale of this transition is massive, but the impact is already clear. Roughly 15–20 percent of sites are live, enabling Heidelberg to gain a unified, real-time view of operations that drives smarter decision-making and tighter financial control. The full rollout is expected by fall, and the integration of Command Cloud for their aggregate and asphalt operations is in progress as well.

Command Alkon has expanded its cloud solutions globally, starting with North America and progressing through Latin America, Australia, New Zealand and Asia Pacific. As it moves into Europe and the Middle East, it focuses on adapting products to local standards, including multilingual support, imperial/metric measurements and regional tax and currency requirements.

The expansion is supported by a strong security foundation that protects customer data across every region and product. The platform uses multi-factor authentication and other advanced safeguards to ensure secure system access. By aligning with the NIST framework, maintaining SOC 2 Type 2 certification, and investing in regular audits and employee training, Command Alkon builds lasting partnerships grounded in trust, security and compliance. With a full-time CISO and security operations team, the company ensures robust protection across all touchpoints.

Beyond innovation, customers seek assurance that their technology partner will be there for the long haul. Command Alkon offers long-term stability built over five decades in the industry, ensuring continued service and the ability to support operations without risk of disruption or unexpected change.

The Command Alkon team brings over 5,000 years of combined expertise across more than 600 global employees. By bringing in leaders with cloud technology experience and adopting fast, iterative release cycles, the team ensures the Command Cloud platform continuously evolves with the industry rather than trailing behind it.

Command Alkon’s cloud-first model does not just meet technical standards—it sets new expectations for what construction software can deliver.