David DiGiacomo, CEO

While the purchase of commodities and services is often characterized as a chaotic process by procurement professionals, the PlanetBids platform makes a difference by consolidating and organizing all bid-related information in one place, transforming a complex workflow into an efficient and trackable process.

“One of greatest things is when we participate in large government events, and our clients come to our booth and hug someone from our team and say, ‘Thank you, you’ve helped me so much with my job,’” says David DiGiacomo, CEO of PlanetBids. “For us, it is really the best proof we are on the right track.”

From a procurement perspective, the solution helps save time and costs and enhances transparency. Government agencies, municipalities, transportation and airport agencies and other organizations can quickly create requests for proposals (RFPs), issue bids, manage vendors, and interact with contractors. Additional functionalities like vendor pre-qualification, emergency operations, and contract management enable procurement leaders to have valuable information at their fingertips.

By digitizing the bidding process, PlanetBids also promotes sustainability, eliminating the need to rely on paper documentation and make multiple copies of extensive contracts and proposals. The entire process is faster and environmentally friendly.

Vendors, on the other hand, can create their profiles on PlanetBids’ VendorLine platform. They can sign up for free to participate in any government bid, upload their certifications, and add their NAICS, NIGP codes, and other data, signaling the government agencies that they are qualified to make the bid.

By having all their information stored electronically on the platform, these construction companies or contractors increase their chances of winning bids, no matter their company’s size, through improved visibility and efficiency. Contractors can also collaborate and team up with other subcontractors, whenever they need, to participate in the bids.

Having hundreds of thousands of qualified vendors built into the system results in more responses to RFPs, expanding the bidding universe for agencies. PlanetBids enables these agencies to receive dozens of bids from qualified vendors on each RFP compared to just a handful of responses they usually receive via traditional channels, such as government websites or local papers.

Notably, PlanetBids has never had a valid bid protest since its inception 23 years ago, and over $50 billion worth of contracts have been sourced through the platform so far.

At PlanetBids, the team sets a very high bar for client service and supports both procurement agencies and vendors. With a quick response time and first contact resolution rate of over 80 percent, it keeps a close eye on its NPS and other customer service metrics, aiming to drive the highest level of efficiency for the industry.