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Pegasus Group

Matthew Hawkes, Design Director

People-Centred Design Strategist

People-Centred Design Strategist

Matthew Hawkes

People-Centred Design Authority

Adaptability Keeps Design Relevant

My approach starts with people.

Good designs is about understanding how people live, move, meet, feel safe and connect with a place, not just how buildings look.

I begin by understanding the site, its wider context, constraints, opportunities, landscape, history, movement patterns and relationship with the surrounding community. This helps shape places with a clear character and lasting value.

Places also need to be adaptable, responding to changing lifestyles, demographics, technology and climate pressures over time.

A successful place should make walking, cycling and public transport easy, offer real housing choice and give people access to nature, play, services and community facilities. Homes England’s Building for a Healthy Life toolkit is a useful way to test whether a place will function well, support wellbeing and be managed successfully over the long term.

Clear Vision Needs Honest Engagement

Consensus comes from early, honest and ongoing engagement. Stakeholders may have different priorities, but most want the same outcome: a place that is attractive, safe, well connected and supports everyday life. The design team’s role is to listen, explain the opportunities and constraints clearly, and turn feedback into deliverable design decisions.

Engagement should shape the brief and guide the vision as it evolves. Regularly testing ideas against agreed principles helps proposals stay rooted in the needs of the place and its community.

Every place is different, so the response must reflect its character, challenges and priorities.

A strong masterplan provides balance. It defines what is essential to the identity and success of a place, while allowing flexibility where different responses are needed, particularly on complex regeneration projects with long delivery times, multiple partners or infrastructure constraints.

The aim is to find clear, workable solutions while keeping place quality, community needs and long-term deliverability at the centre of the process.

Resilience Requires Complete Neighbourhoods

The future of development will be shaped by climate change, changing lifestyles and the need for healthier places. New communities must be more energy efficient, resilient to overheating and flooding, and better able to support renewable energy, sustainable drainage and nature-based solutions.

There will also be a continued shift towards walkable neighbourhoods, with homes, jobs, schools, shops, healthcare, leisure and community facilities brought closer together. As living and working patterns change, people will need flexible homes, good local services, high-quality public spaces and less reliance on the car.

Housing-led regeneration will remain a major opportunity, particularly on brownfield land in town centres, around stations and on former industrial sites. The best schemes will deliver not just homes, but employment space, community infrastructure, heritage reuse, better public realm and environmental improvements.

Higher density will be needed in many places, but it must be supported by good design. The aim should be to create activity, choice and vibrancy without compromising daylight, privacy, landscape, biodiversity or play, often through well-designed mid-rise development and gentle density rather than tall buildings alone.

“Every place is different, so the response must reflect its character, challenges and priorities.”

Mixed-use and mixed-tenure development will be central to resilient, inclusive places. Design codes can set clear expectations for streets, building form, public spaces, density, parking and landscape, but successful places also need timely transport, schools, shops, open space and community facilities.

Balance Turns Vision Deliverable

Design is about balance: responding to community views, stakeholder expectations, statutory requirements, development ambitions and delivery realities while shaping the best outcome for the place and its users.

In regeneration, this means understanding communities, buildings, infrastructure, ownership, policy and environmental constraints early, so trust, direction and delivery can follow.

Sustainability must be embedded from the start, shaping location, streets, homes, landscape, drainage, movement and long-term management.

Future places must respond to climate change, health and wellbeing and changing living and working patterns through energy efficiency, flood and overheating resilience, renewable energy, sustainable drainage and nature-based solutions.

Walkable neighbourhoods will become increasingly important, bringing homes, jobs, education, services, nature and public spaces closer together to support active travel and social connection.

The best developments will balance environmental responsibility, social value, economic viability and long-term stewardship, creating places that are resilient, adaptable and able to serve communities over time.

Curiosity Keeps Quality Deliverable

Stay curious, listen carefully and collaborate well. The best places come from bringing planning, design, landscape, transport, ecology, heritage, engineering and community perspectives together from the start.

Do not be afraid to ask why. Questioning decisions helps challenge assumptions and improve outcomes.

Build strong technical skills, but keep people at the centre. Visit places, observe how they work and learn to explain ideas clearly to different audiences.

Be patient, persistent and open to learning. A successful career depends on good design, understanding delivery and holding on to quality when challenges arise.

The articles from these contributors are based on their personal expertise and viewpoints, and do not necessarily reflect the opinions of their employers or affiliated organizations.
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