TIGERFLOW Systems, LLC

The COVID-19 pandemic has, in a manner of speaking, brought the world to a standstill. Although a lot still remains unknown about the SARS-CoV-2 virus, one thing is certain: smart and intuitive Heating Ventilation and Air Conditioning (HVAC) systems can be utilized to mitigate the spread of the virus. HVAC systems are viewed as a critical component for energy efficiency and sustainability by many professionals across various fields, be it construction or architecture. However, HVAC designers and engineers face several obstacles concerning product manufacturing or modern plant infrastructure design. Fabricating designs under restrictions or space constrains can sometimes be daunting, and the system might be reduced to fit into the available space. Also, the lead time and quality of the designed units get compromised due to the restricted time frame. Such challenges can wreak havoc on the quality of HVAC units. The need of the hour is to produce high-quality units within a controlled environment. TIGERFLOW Systems, a Dallas-based company with engineering experts in mechanical, electrical, and software design provide a complete solution for HVAC packages. Specializing in engineering water pumping solutions to meet the world’s needs, TIGERFLOW strives to be the supplier of choice for pumps, systems, and fluid handling solutions in North America.

“We offer to be an extension to engineering firms and construction companies with competitive solutions and excellent support,” says Demetrio Velasco, GM of TIGERFLOW Systems. The uniqueness of TIGERFLOW stems from its 35 years of rich experience in providing expertise and engineering support to design, layout, and model HVAC pumping components such as hydronic systems, heat transfer packages, chilled and cooling water units. On the other hand, for contractors and sub-contractors, TIGERFLOW acts as a single-source provider to handle several components. While designing the HVAC units, the company typically follows two separate ways. In the first instance, when there is already an engineering design in mind, the process becomes more manageable. Taking the overall idea, with the help of fabrication drawings and 3D models, the unit is built. Another way of building HVAC units at TIGERFLOW is when there is no design in hand, but the clients know what they want as the final output. Herein, TIGERFLOW’s expert engineers begin their work at a much earlier stage and work in tandem with the clients to know the design’s specifics. The end result is always a much more efficient and cost-competitive product.

Developing engineering designs with specifications or providing custom design and installation recommendations is a cakewalk for TIGERFLOW. The wide-ranging product canopy includes pumping systems, also known as hydronic systems. It is just the pumps and motors with valve equipment and a single unit that circulates the water through the loop.

Along with this, the company also offers a full package plant like a boiler plant in which they help in designing. This equipment and a few other electrical equipment act as a complete solution for supplying hot water to a storage facility. TIGERFLOW also develops heat exchanger systems that include water to water and steam to water, in a tube and shell or plate and frame heat exchanger configuration, which controls the heat that flows into the system. Following the same concept of the heat exchanger, the company also deals with chillers and manufacture complete packages following engineering specifications or even provide technical expertise to develop such specifications and engineering designs. “We have focused on developing standard or semi-standard products and subassemblies to reduce the fabrication time, while increasing the quality control by repeatability and help us being more competitive,” he adds.

Being an ISO 9001 2016 certified company, TIGERFLOW ensures each product’s quality before delivering it to the clients. All the procedures followed by TIGERFLOW are analyzed and audited by a third party twice a year to confirm that the procedures meet the original intent. The analysis procedure includes quality control and testing procedures that occur within the factory, like welding or painting. On the flip side, TIGERFLOW carries out the final testing of the deliverables to check whether the pumps or other equipment are meeting its condition point and operating as it’s intended to operate. “We provide warranty and technical support during design, fabrication and after installation. Additionally, we equip our clients with technical support through the entire operational life of the systems and offer to be a single source provider,” asserts Velasco.

Further, TIGERFLOW is focused on developing standard or semi-standard products and subassemblies to reduce the fabrication time, while increasing the quality control by repeatability. In general, the company delivers the system within four to six weeks form the release of fabrication depending upon the complexity. As far as full package plants are concerned, it requires around eight to fourteen weeks for performing the entire enclosure manufacturing testing. A project manager gets assigned for each project to make the work process easy and provide the best possible solutions to complex problems. The experienced engineers and project managers at TIGERFLOW have a deep understanding of the challenges faced by the clients while designing HVAC systems, and they offer a complete solution according to the requirements. This gesture helps the clients to build trust in the core competency of TIGERFLOW.

TIGERFLOW’s unique web-based proposal system called Booster Proposal has simplified the process of configuring an ideal booster for the clients. Following the easy-to-understand prompts and the configuration program aids the clients to create pump stations according to the set requirements. It is a potent tool that can handle complex situations of applications and situations. Another product offered by the company is Glycol Makeup Unit; it is an automatic small pump unit that ensures the glycol water levels and maintains the minimum requirement. The unit has a level and pressure switch that senses the pressure in the system. As soon as the pressure drops, the pump starts automatically and injects glycols into that loop until the pressure reaches the satisfying levels, and it also shut down automatically.

A general sketch of the customer success story is best to describe how TIGERFLOW has been able to mitigate challenges for its clients. A Data Center in New York approached TIGERFLOW for developing a compact design of a chilled water pumping system. Given the requirement for robustness in the design, several control algorithms were developed to ensure pumping operation through multiple failure scenarios. The team at TIGERFLOW understood the need for this one-of-a-kind system with the help of specifying engineers and representatives in the area. After gaining the required knowledge for the system, a robust control system was designed that truly satisfied the client.

The long-standing position of the company is further strengthened by its continued plans for expanding the product line under the TIGERFLOW umbrella. Also, TIGERFLOW is continuously looking out to consolidate its supply chain and provide engineering expertise in a complete solution to keep the wheel going.